Skills Covered

• BASIC SKILLS

Marketing

01 Marketing your business
02 Advertising and promotion
03 Direct marketing
04 Personal selling skills
05 Customer Care
06 Customer Care on the Telephone
07 Reception Skills

Accounting and Finance

08 Book-Keeping
09 Annual Accounts & the Inland Revenue
10 Taxation
11 Management Accounting
12 Credit
13 Accounting with Computers
14 Costing & Pricing

General Management

15 Effective Management
16 Employing People
17 Managing Performance
18 Communicate for Profit
19 Time/Stress & Crisis Management
20 Negotiating Skills
21 Health & Safety at Work
22 Using IT in Business
23 Start Your Own Business Workbook

• ADVANCED BUSINESS INTEGRATION
24 Structure & Organisation
25 Business Analysis
26 Strategic Marketing & Channel Distribution
27 Debt Management
28 Risk and Return

• APPLICATION IN WORKPLACE
29 Application

• TUTORING SKILLS
30 Tutoring

The Enterprise Skills Programme provides skills training for all management staff.

The distance learning modules are re-enforced by in workplace integration modules to ensure staff with the right skills are available at the right time for the Company’s strategic growth. All modules are accredited by ASET (an awarding body under the Governments Qualifications and Curriculum Authority) and may be used as evidence of learning for other formal qualifications.

‘Free Introductory Training & Profit Improvement Demonstrability’